Academic Coordinator

Website Bristol Community College

Academic Coordinator



Department: SSEM-Advising

Locations: Fall River, MA

Posted: May 13, 2023

Closes: Open Until Filled

Type: Full Time

Position ID: 162353

About Bristol Community College:

Bristol Community College is an exciting place to work, learn, and grow! Bristol is dedicated to fostering an inclusive environment with a rich diversity of beliefs, cultures, languages, abilities, and lifestyles. Committed to enriching its educational experience through a supportive community, Bristol actively encourages candidates of all backgrounds to apply and achieve our vision of advancing a vibrant, diverse community through education, learner by learner. If you share a passion for helping students succeed and enjoy working in a community of innovative, inclusive, and collaborative colleagues, Bristol is the place for you!

As a Commonwealth of Massachusetts employer, Bristol offers a comprehensive compensation and benefits package, including health, dental, life, long-term disability, retirement and paid time off (vacation, personal, sick, and holiday pay). We also offer tuition waiver discounts at the Commonwealth’s public higher education institutions. More information can be found on our

Job Description:

POSITION TITLE: Academic Coordinator

DEPARTMENT: Student Advising & Success, Student Services & Enrollment Management (SSEM)

PRIMARY LOCATION: New Bedford, with some required travel to other campus locations

REPORTS TO: Interim Director, Student Advising & Success


The Academic Coordinator is a key member of the Student Advising and Success team, directly serving students and their families in their successful educational pursuits at Bristol Community College. The Academic Coordinator provides academic and non-academic proactive advising to a prescribed caseload of up to 250 students, through a holistic case management model, focused on connecting students to on- and off-campus resources designed to support their success.

The Academic Coordinator will work closely with Student Success Coaches to provide a holistic approach to student support and will also collaborate with campus partners across the college, including but not limited to Admissions, Financial Aid, the Office of Disability Services, and the Library Learning Commons.


• Provide academic and non-academic proactive advising for an assigned caseload of up to 250 students. Advising caseload may be subject to fewer advisees given assignment of special projects.
• Assist students in building realistic and attainable academic plans that focus on persistence and completion.
• Guide students through connections between academic programs and career and/or transfer goals, in collaboration with key members of the SSEM staff, utilizing important data from current labor market and academic program transferability.
• Serve as a communication hub for academic and non-academic concerns for students on an assigned caseload; engage with other constituents and stakeholders to support the success of students.
• Maintain regular communications with advisees via email, phone, appointments (in-person and virtual), and various social media platforms; engage in regular and targeted outreach to students at critical times in the student life cycle.
• Follow up with students, staff, and faculty as assigned through Bristol’s academic alert system to address concerns; make referrals to other college resources as appropriate. Collect, organize, and report data to illustrate trends, inform decisions, and to include in internal and external reporting. Utilize additional software applications for engagement and efficiency, including electronic degree audits within Degree Works, online forms within Dynamic Forms, and management of the student record through Banner or like-systems.
• Assist the Director and Associate Director with the design and implementation of new advising and coaching initiatives.
• Maintain professional knowledge and standards by participating in ongoing professional development activities.
• Work collaboratively across the college to ensure shared governance, transparency, and assessment practices while helping to move the college towards comprehensive and innovative solutions to meet the evolving needs of the Bristol community.
• Attend and participate in Student Advising and Success, SSEM, and all-college meetings, as well as related meetings as assigned.
• Perform assigned responsibilities at all Bristol locations, including some nights and weekends, to reflect student and family needs.
• Demonstrate a sense of professionalism and consistently reflect Bristol’s core values while interacting with members of the Bristol community.
• Focus on the Commonwealth’s Equity Agenda by applying related best practices throughout all job functions.
• Perform other duties as assigned, consistent with the Collective Bargaining Agreement.




NOTE: Unless otherwise noted, all required qualifications must be met by date of hire.

• Minimum of a Master’s degree in Education, Counseling, Sociology, or a closely related field, such as student personnel or higher education. *
• Minimum of five years of experience and/or training that includes academic advisement, academic placement, counseling, career development, or program/project management. *
• * An equivalent combination of education, training, and experience shall be considered.
• Demonstrated proficiency with Microsoft Office 365 business software (Outlook, Word, Excel, and PowerPoint).
• Strong written and verbal communication, including interpersonal skills.
• Demonstrated understanding of higher education principles, practices, and procedures.
• Ability to work occasional evening hours and weekends during established peak periods.
• Reliable transportation in order to travel to and from meetings, trainings, or worksites as required.
• The ability to work effectively with a diverse student body, faculty, and staff.


• Related experience piloting or implementing innovative strategies related to academic advising, tutoring, or student support.
• Professional experience working with student information systems, including but not limited to Banner and Degree Works.
• Demonstrated experience supporting under-served and educationally disadvantaged populations, as well as students in need of developmental education.
• Ability to communicate in a language in addition to English.


The employee must meet the physical demands and work environment of the position. Reasonable accommodations may be made to enable those with disabilities to perform the essential functions of the job.

Additional Information:

POSITION STATUS: This is an MCCC/MTA, full time, unit position with benefits, some nights and weekends required.


SALARY: Minimum hiring salary $63,608 – $75,622 – Labor Grade 6 – actual salary is commensurate with qualifications and experience and in accordance with the MCCC/MTA Collective Bargaining Agreement (CBA). Please refer to the New Hire Tables in the CBA for more information.

Application Instructions:

TO APPLY: Please complete our online application by clicking on the “Apply” button. The position will be open to applicants until filled. Application review will begin 10 calendar days from the posting date.


1) A completed Bristol Community College Employment Application.

2) A current resume/curriculum vitae.

3) A cover letter that demonstrates how your skills and experience meet the desired and required qualifications of the position (not limited in length).

All candidates must have legal authorization to work in the United States. Bristol Community College is an institution that does not sponsor work authorization.

A pre-employment criminal background check will be conducted for all positions.

The college will independently verify education credentials as provided on the application. For certain positions that require a college degree, the hired candidate must supply official transcripts upon hire. Transcripts must include your name and degrees conferred.

Equal Opportunity/Affirmative Action

Bristol Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, TitleVII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College’s Title IX & Equity Compliance Officer, Gia Sanchez at or 774.357.2264; the Massachusetts Commission Against Discrimination; the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.

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