Options Counselor, Quarantine & Isolation/Vaccine

Website United Way of Rhode Island

Options Counselor, Quarantine & Isolation/Vac
Full-TimeProvidence, RI, US
Job Title: Options Counselor, Quarantine & Isolation/Vaccine

Starting Salary: $18.60/Hour

At a Glance:

Business Unit:
Community Impact and Equity
Home Department:
212 – POINT
Worker Category:
Full – Time
FLSA Code:
Non – Exempt
EEOC Job Classification:
Administrative Support Workers
Standard Hours:
75 Per Pay Period
Pay Grade:
Granted Funded Date:
July 1 2021 through June 30 2022

Summary: Provide person-centered counseling and follow-up services to individuals in quarantine and isolation from COVID_19.  Provide conflict-free information and one-on-one follow-up counseling to help QI make informed decisions about options available to them.


Duties and Responsibilities:


Follow scope of work provided by RIDOH and use it as guide for accomplishments
Attend all required trainings by RIDOH and assist individuals with materials, as needed
Handle Incoming/Outgoing Contacts/Follow-up within 24 hours
Attend bi-weekly team meetings
Work collaboratively with team members within Senior & Disability Services and 2-1-1
Coordinate and facilitate communication between the Rhode Island Department of Health and QI clients
Track all data in ServicePoint
Keep QIRC team informed of daily activities
Provide written summary of activities as requested
Follow the Quarantine & Isolation procedure and protocol as provided by RIDOH
Follow the Quarantine & Isolation script as provided by RIDOH
Provide information on vaccine locations, community referrals and vaccine informational resources
Provide assistance with scheduling vaccine appointments
Track and record appointments made within internal data systems
Provide standard set of options:
Connection to food and other essential items including delivery of these items,
Housing security and options,
Support for caregivers and childcare,
Mental health referrals and support,
Benefits enrollment assistance,
Wellness checks including social engagement,
Information and help with healthcare,
Additional needs can also be addressed.
Knowledge, Skills, and Abilities:


Professional training and/or experience in Social Work, Psychology, Counseling or related field
Experience in working with groups
Experience in one-on-one counseling and/or client-focused activities
Must have own transportation
Ability to work independently and to meet aggressive timelines
Strong organization and communication skills
Preferred, not required Bachelor’s Level in Social Work, Psychology, Counseling or related field
Core Values:


demonstrate integrity by being accountable for actions, keeping commitments, and speaking honestly and truthfully with others
demonstrate an enthusiasm for professional development acquiring new skills and knowledge to enhance role.
demonstrate a commitment to individual and team-based assignments
demonstrate quality assurance by producing accurate and thorough work
demonstrate interpersonal skills in dealing with others
demonstrate valuing the diversity of others’ opinions and experiences
demonstrate sound reasoning and good common sense
demonstrate the ability to meet and exceed customer expectations
demonstrate active participation in departmental, team, and full-staff meetings


This job description is intended to convey the essential functions of this position and it is not intended to be an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.

To apply for this job email your details to april.garcia@unitedwayri.org