Website United Way of Rhode Island

Job Title: Receptionist

Starting Salary is: $18.18/hour


At a Glance:

Business Unit:
Home Department:
Worker Category:
Full Time
FLSA Code:
EEOC Job Classification:
Administrative Support Worker
Standard Hours:
77.5 bi-weekly
Pay Grade:
Granted Funded Date:

Responsible for ensuring that all callers and visitors to UWRI are treated with the utmost courtesy and that their needs are handled efficiently, accurately, professionally, and with respect.

Duties and Responsibilities:

Manage the front desk, including but not limited to: answering and routing incoming phone calls; greeting and screening visitors; routing incoming faxes and packages; checking and routing email from general account and routing; and monitoring security cameras.
Schedule and manage meeting rooms; maintain master schedule/appointment book to ensure that all meeting room use is properly coordinated.
Order and maintain adequate levels of all basic office supplies for use by all departments. Assist with special supply ordering as needed, including toner for office printers.
Train new hire administrative assistants and temporary hires in front desk management to assure consistent quality of service during coverage periods for the receptionist.
Assist Strategic Marketing and Communications with e-newsletter subscription maintenance and follow-up calls for volunteer opportunities as assigned by Volunteer Center.
Assist the Resource Development department with monitoring obituaries and maintenance in Andar.
Assist HR with new hire set up, including name badges, mailbox, and doorplates.
Assist staff with travel arrangements, including hotel and air travel, for conferences/trainings where required.
Supporting Building Services and Facilities with day to day inquires
Other duties as assigned by (or approved by) manager.
Knowledge, Skills, and Abilities:

High school Diploma/GED
2-4 years prior work experience
Bilingual (English/Spanish)
Microsoft Outlook, Excel, and Word
Experience with phone systems
Good communication skills (written/verbal)
Excellent customer service skills
Organizational and problem-solving skills
Core Values:

demonstrate integrity by being accountable for actions, keeping commitments, and speaking honestly and truthfully with others
demonstrate an enthusiasm for professional development acquiring new skills and knowledge to enhance role.
demonstrate a commitment to individual and team-based assignments
demonstrate quality assurance by producing accurate and thorough work
demonstrate interpersonal skills in dealing with others
demonstrate valuing the diversity of others’ opinions and experiences
demonstrate sound reasoning and good common sense
demonstrate the ability to meet and exceed customer expectations
demonstrate active participation in departmental, team, and full-staff meetings

This job description is intended to convey the essential functions of this position and it is not intended to be an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.

To apply for this job please visit