Community/Outreach Counselor – Education and Career Advisor

Website Bristol Community College

Community/Outreach Counselor – Education and Career Advisor








Department: Economic & Business Development


Locations: Fall River, MA


Posted: Jan 11, 2022


Closes: Jan 21, 2022 – 11:59 PM EST


Type: Part Time Benefited


Position ID: 141375


About Bristol Community College:


Bristol Community College is a public community college accredited by the New England Commission of Higher Education (NECHE) and annually serves more than 11,000 credit students and 18,000 students who participate in noncredit activities. Bristol has core values rooted in collaboration, communication, inclusion, innovation, respect and student success. For more than 50 years, Bristol has served as a leading resource for education and economic development in the region. Bristol offers a rich variety of degree, certificate, and training programs along with flexible online offerings that lead to an associate degree, a career-ready certificate, or the ability to transfer to baccalaureate colleges throughout the state and country. Bristol’s Business Solutions & Partnerships area provides customized training for businesses and the community. The college also strives to put the needs of learners first with support services and career advancement opportunities that lead to student success by reducing barriers to educational access.


With locations in Attleboro, Fall River, New Bedford, and Taunton, Bristol Community College is nestled in charming Southeastern Massachusetts. Each location has something unique to offer – from great restaurants in the city center of Attleboro, museums and history in downtown New Bedford, to the beautiful suburban landscape at the Fall River campus and the array of shopping and dining options in Taunton. From city life to seaside, Bristol Community College locations are in close proximity to bustling metro areas such as Boston and Providence, and centrally located to the spectacular beaches and coastline of Cape Cod, Newport, Nantucket, Martha’s Vineyard and Block Island.


Bristol Community College is an Equal Opportunity and Affirmative Action Employer. We value diversity and equity, and are committed to creating an all-inclusive community free from discrimination and harassment. Bristol believes that diversity, equity and inclusion among our community members is imperative to the success of our mission to serve our students well, and is the mainstay of our values.




Bristol Community College provides an accessible, innovative and inclusive education that prepares students to navigate and succeed in our ever-changing world.




Advancing a vibrant, diverse community through education, learner by learner.


Job Description:


POSITION TITLE: Community/Outreach Counselor – Education and Career Advisor


DEPARTMENT: Economic and Business Development/Adult Education Transition to College Program


PRIMARY LOCATION: Fall River/Taunton/New Bedford, with monthly travel to Attleboro; this position may be eligible for a hybrid telework schedule in line with the college’s telework policy


REPORTS TO: Associate Director of Transition to College Program


POSITION STATUS: This is an MCCC/MTA, part time, grant funded, 32 hours per week, unit position with benefits. This position is funded for 42 weeks per year. This position is subject to yearly grant budget appropriations.


STATEMENT OF DUTIES: The Community/Outreach Counselor – Education and Career Advisor works as part of Bristol Community College’s Transition to College Program to provide students with a continuum of advising services beginning with adult education through the first year of college. The Education and Career Advisor helps adult education students explore, plan and acquire the skills and knowledge necessary to achieve their education and career goals, among other outcomes desired. The Education and Career Advisor raises awareness, instills confidence, nurtures talents and interests, and provides the support necessary to help students overcome barriers and succeed in college, career and lifelong learning. The Education and Career Advisor tracks student progress, maintains and inputs program data in accordance with DESE guidelines, and collaborates with key college departments and area adult education programs. This position is primarily located at the Fall River campus; however, weekly travel to Bristol’s Attleboro, New Bedford and Taunton locations and area adult education programs is required.




• Establish and maintain ongoing strategic, collaborative relationships with area adult education programs, local MassHire Career Centers, and community-based organizations in support of Transition to College programming and college/career pathways.

• Travel to Bristol’s Attleboro, New Bedford and Taunton locations and area adult education programs on a weekly basis to collaborate with program staff and meet with students.

• Conduct monthly program recruitment presentations on-site at local adult education programs.

• Meet individually and/or in groups with potential students on-site at local adult education programs.

• Guide incoming students through the college admission and enrollment process.

• Assist students in their adjustment to the college environment.

• Assist students in the development of academic and career goals and define the action steps and information needed to achieve that goal.

• Develop and present Transition to College program orientations at the start of each semester.

• Conduct monthly workshops for Transition to College students on-site at Bristol’s Fall River, Taunton, Attleboro, and New Bedford locations.

• Implement comprehensive retention strategies such as, but not limited to:

• Problem solving with students to address potential barriers to program completion.

• Making referrals to appropriate academic and student support services.

• Assist students in use of technologies in education and career planning.

• Guide students in groups and/or individually through career exploration and education and career activities.

• Provide students with ongoing academic advisement including, but not limited to:

• Weekly check-ins by email, phone, or on-campus.

• Monthly, individualized, in-person meetings.

• Work collaboratively with Adult Education and college staff to monitor and track students’ enrollment, academic progress and performance throughout the first year of post-secondary education.

• Maintain confidential student files, including but not limited to advising notes, student attendance records in all program components, goals and action steps, and academic progress.

• Input grant required data weekly into the Department of Education data management system, LACES, in accordance with state guidelines.

• Introduce new students to Bristol’s Student Wellness office, including mental health counseling and health services; assist students in accessing these services and make referrals when appropriate and/or necessary.

• Follow up with past students by phone, email, or in-person to monitor progress toward goals and maintain records for reporting purposes.

• Work closely with program directors, adult education and college advisors, instructors, and other areas of the college as needed to accomplish all responsibilities listed above.

• Use Bristol’s digital communication tools, to include but not limited to: Bristol email, Twitter, LinkedIn, and other Bristol social media tools, to advance the college’s social media outreach and brand to internal and external constituents.

• Attend Adult Education staff meetings, college meetings, college committees and professional development provided by the college.

• Participate in state meetings and professional development activities provided by MA Department of Education, as required.

• Focus on the Commonwealth’s Equity Agenda by applying related best practices throughout all job functions and work collaboratively with a diverse faculty, staff, and student body.

• Focus on customer service best practices when working with Bristol community members, including faculty, staff, and students.

• Perform other duties as assigned, consistent with the Collective Bargaining Agreement.








NOTE: Unless otherwise noted, all required qualifications must be met by date of hire.


• Minimum of a Bachelor’s degree in Counseling, Education, or closely related field.

• Minimum of two (2) years of experience and/or training in academic advising, career counseling, international student policies, foreign language interpretation, and personal computer operations.

• An equivalent combination of education, training, and experience shall be considered.

• Demonstrated experience in supporting students in meeting their education, training, and employment goals.

• The ability to work effectively with a diverse student body, faculty, and staff, with varying educational skill levels and language abilities.

• Demonstrated knowledge of Microsoft Office 365 applications.

• Strong organizational and communication skills.

• Excellent verbal and written communication skills.

• Reliable transportation for weekly travel to and from meetings, trainings or work-sites is required. These work-sites may include any of Bristol’s locations in Fall River, Taunton, Attleboro and New Bedford, as well as local adult education programs in Fall River, Taunton, Attleboro, New Bedford, and surrounding communities.

• Bristol Community College is requiring all employees to be fully vaccinated against COVID-19 by January 2022. Details of how to fulfill vaccine record verification requirements will be provided during the onboarding process. As of January 3, 2022, the 15 Massachusetts Community Colleges, including Bristol Community College, require all employees to comply with the Details of how to fulfill vaccine record requirements or to apply for a reasonable accommodation will be provided during the onboarding process.




• Minimum of a Master’s Degree in Counseling, Education, or closely related field.

• Demonstrated experience working in higher education, with a preference for community college experience.

• Demonstrated experience in student advising in a college setting.

• Demonstrated success in supporting community college students from underrepresented groups including historically underrepresented racial and ethnic groups, first generation college students, adult students, and low-income students.

• Demonstrated experience working with adult education students.

• Demonstrated familiarity with DegreeWorks and/or Banner.

• Ability to speak communicate in a language in addition to English.

• Ability to pivot to remote service delivery based on environmental conditions or upon need.


Additional Information:


PHYSICAL DEMANDS AND WORK ENVIRONMENT: The employee must meet the physical demands and work environment of the position. Reasonable accommodations may be made to enable those with disabilities to perform the essential functions of the job.


SALARY: $30.03 per hour


Application Instructions:


TO APPLY: Please complete our online application by clicking on the “Apply” button. The position will be open to applicants until filled. Applications submitted within 10 calendar days of the posting date will receive priority consideration.




1) A completed Bristol Community College Employment Application.


2) A current resume/curriculum vitae.


3) A cover letter that demonstrates how your skills and experience meet the desired and required qualifications of the position (not limited in length).


All candidates must have legal authorization to work in the United States. Bristol Community College is an institution that does not sponsor work authorization.


A pre-employment criminal background check will be conducted for all positions.


The college will independently verify education credentials as provided on the application. For certain positions that require a college degree, the hired candidate must supply official transcripts upon hire. Transcripts must include your name and degrees conferred.


To apply, visit


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