Staff Associate, Central Academic Affairs

Website Bristol Community College

Staff Associate, Central Academic Affairs






Department: Academic Affairs


Locations: Fall River, MA


Posted: Jul 19, 2022


Closes: Aug 18, 2022 – 11:59 PM EDT


Type: Full Time


Position ID: 150560


About Bristol Community College:


Bristol Community College is a public community college accredited by the New England Commission of Higher Education (NECHE) and annually serves more than 11,000 credit students and 18,000 students who participate in noncredit activities. Bristol has core values rooted in collaboration, communication, inclusion, innovation, respect and student success. For more than 50 years, Bristol has served as a leading resource for education and economic development in the region. Bristol offers a rich variety of degree, certificate, and training programs along with flexible online offerings that lead to an associate degree, a career-ready certificate, or the ability to transfer to baccalaureate colleges throughout the state and country. Bristol’s Business Solutions & Partnerships area provides customized training for businesses and the community. The college also strives to put the needs of learners first with support services and career advancement opportunities that lead to student success by reducing barriers to educational access.


With locations in Attleboro, Fall River, New Bedford, and Taunton, Bristol Community College is nestled in charming Southeastern Massachusetts. Each location has something unique to offer – from great restaurants in the city center of Attleboro, museums and history in downtown New Bedford, to the beautiful suburban landscape at the Fall River campus and the array of shopping and dining options in Taunton. From city life to seaside, Bristol Community College locations are in close proximity to bustling metro areas such as Boston and Providence, and centrally located to the spectacular beaches and coastline of Cape Cod, Newport, Nantucket, Martha’s Vineyard and Block Island.


Bristol Community College is an Equal Opportunity and Affirmative Action Employer. We value diversity and equity, and are committed to creating an all-inclusive community free from discrimination and harassment. Bristol believes that diversity, equity and inclusion among our community members is imperative to the success of our mission to serve our students well, and is the mainstay of our values.




Bristol Community College provides an accessible, innovative and inclusive education that prepares students to navigate and succeed in our ever-changing world.




Advancing a vibrant, diverse community through education, learner by learner.


Job Description:


POSITION TITLE: Staff Associate, Central Academic Affairs


DEPARTMENT: Academic Affairs


PRIMARY LOCATION: Fall River; position may be eligible for a weekly schedule of both in-person and remote work in line with the college’s telework policy.


REPORTS TO: Operations Specialist, Academic Affairs


POSITIONS SUPERVISED: Student employees, such as but not limited to Work Study and Interns, as assigned.


STATEMENT OF DUTIES: The Staff Associate provides comprehensive, confidential administrative support for Academic Affairs. Typical duties would include but are not limited to managing the daily operations of the office, assisting academic leadership, coordinating meetings and schedules, processing payments, and tracking and managing data. The Staff Associate also acts as the area liaison with other college offices, employees and students. The Staff Associate provides administrative Title III grant support, managing all grant activities working in collaboration with Academic Affairs. The Staff Associate is responsible for communications, record-keeping, minute-taking, and budget monitoring to support the efforts towards the grant’s goals of student success and institutional transformation.




• Assist Academic Affairs leadership with administrative processing and/or coordination related to incoming correspondence/mail, front desk reception and greeting and directing visitors as appropriate.

• Hire and supervise the activities of student employees as assigned while providing ongoing on-the-job training, including direct and indirect reports.

• Contribute to the development and documentation of related policies, protocols and procedures in the Academic Affairs procedure manual.

• Manage the online ordering, maintenance, and distribution of office supplies, as well as procurement of other external resources through the college’s selected vendors.

• Process requests for expenditures, stipends and other various budget forms for Academic Affairs and the Title III grant, including online procurement.

• Schedule meetings, coordinate reservation of facilities, audio visual, technology needs and other support for Academic Affairs events.

• Facilitate the provision of electronic meeting agendas, minutes, and associated team documents including Academic Leadership meetings.

• Maintain electronic calendars for the Vice President of Academic Affairs and Chief of Staff, Deputy Academic Officer.

• Operate standard office equipment including, but not limited to, computers, printers, copiers, and scanners; request maintenance and troubleshoot equipment as necessary.

• Utilize software applications, including Microsoft Office 365, to produce efficient electronic systems and documents.

• Utilize college’s management information system (MIS) software to run various reports and analyze data, including but not limited to student and program outcome data.

• Collaborate and communicate with all areas of the college to ensure efficient support for Academic Affairs.

• Demonstrate a sense of professionalism and consistently reflect Bristol’s core values while interacting with members of the Bristol community.

• Focus on the Commonwealth’s Equity Agenda by applying related best practices throughout all job functions working collaboratively with a diverse faculty, staff, and student body.

• Monitor Bristol app and Hawk Talk on the college website for students’ concerns and issues and provide guidance and direction in a timely fashion; push out messaging about Academic Affairs.

• Maintain Central Academic Affairs web page content and ensure updates are made as appropriate.

• Utilize reporting systems to run reports such as, but not limited to, the Dean’s list, ensuring notification is sent digitally to all student recipients.

• Provide support to the Title III Director and Principal Investigators to plan and assess goal development and develop reports.

• Track Title III grant budget.

• Provide coverage for Academic Affairs Operations Specialist, as needed.

• Perform other duties as assigned.






NOTE: Unless otherwise noted, all required qualifications must be met by date of hire.


• Minimum of an Associate degree.

• Minimum of two years of administrative experience in an academic or other fast-paced office environment.

• Demonstrated proficiency with Microsoft Office 365 applications.

• Demonstrated experience analyzing data and preparing reports in order to support decision making.

• Excellent verbal and written communication skills, including customer service skills.

• Demonstrated accuracy and dependability in the work environment, with a strong attention to detail.

• As of January 3, 2022, the 15 Massachusetts Community Colleges, including Bristol Community College, require all employees to comply with the Details of how to fulfill vaccine record requirements or to apply for a reasonable accommodation will be provided during the onboarding process.

• Demonstrated ability to:


• Exercise significant independent judgment.

• Exercise discretion in handling confidential information.

• Manage multiple responsibilities and projects; including taking initiative and prioritizing competing tasks.

• Work occasional nights and weekends.

• Work effectively with a diverse student body, faculty, and staff.




• Minimum of a Bachelor’s degree.

• Demonstrated experience working in a higher education environment, preferably at a community college.

• Robust understanding and demonstrated inclusion of access, equity and student success practices.

• Demonstrated experience supporting leadership in an academic environment.

• Demonstrated experience supervising employees, preferably in an office environment.

• Demonstrated proficiency working with Banner and/or Argos.

• Ability to communicate in a language in addition to English.


Additional Information:


PHYSICAL DEMANDS AND WORK ENVIRONMENT: The employee must meet the physical demands and work environment of the position. Reasonable accommodation may be made to enable those with disabilities to perform the essential functions of the job.


POSITION STATUS: This is a full-time, non-unit position with benefits, some nights and weekends required. This position may be subject to grant budget appropriations.


SALARY: Hiring salary $45,000 – $48,000, commensurate with education and experience.


Application Instructions:


TO APPLY: Please complete our online application by clicking on the “Apply” button. The position will be open to applicants for 30 calendar days from the posting date.




1) A completed Bristol Community College Employment Application.


2) A current resume/curriculum vitae.


3) A cover letter that demonstrates how your skills and experience meet the desired and required qualifications of the position (not limited in length).


All candidates must have legal authorization to work in the United States. Bristol Community College is an institution that does not sponsor work authorization.


A pre-employment criminal background check will be conducted for all positions.


The college will independently verify education credentials as provided on the application. For certain positions that require a college degree, the hired candidate must supply official transcripts upon hire. Transcripts must include your name and degrees conferred.


To apply, visit


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